Terms of service

Last updated: September 10, 2026

This website is operated by Nuvela Group LLC, a Colorado limited liability company with entity ID 20261656588, trading as Jamota. Throughout this site, jamota.com (the "Site"), the terms "we", "us" and "our" refer to Nuvela Group LLC. We offer this Site, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the Site.

Please read these Terms carefully before using our Site. If you do not agree to all of them, you may not access the Site or use any of our services.

We reserve the right to update, change or replace any part of these Terms by posting updates to this page. Your continued use of the Site following any change constitutes acceptance of that change.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

Article 1. Who you are contracting with

Your contract of sale is with Nuvela Group LLC. Nuvela Group LLC is the merchant of record for every order placed on this Site, which means it is the party that takes your payment, owes you the goods and is answerable if something goes wrong.

Jamota is a retailer rather than a manufacturer. We select and list the garments we sell, and the apparel suppliers we work with hold the stock and dispatch each order directly to you from their own facilities in China. Our team works from Hanoi, Vietnam.

Jamota is not a marketplace and hosts no third party sellers. You have no contract with any supplier, you never need to deal with one directly, and if there is a problem with your order you deal with us. The full order journey is set out on our How It Works page.

Article 2. Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this Site.

You may not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to our Services.

Article 3. When your order becomes a contract

Placing an order is an offer to buy. Your order is accepted, and a contract is formed, when we send you a shipping confirmation email containing your tracking number. Until that point we may decline or cancel your order, and if we do so after you have paid, we refund you in full.

Order confirmation emails acknowledge that we have received your order. They are not acceptance of it.

Article 4. Prices, currency and tax

All prices are displayed and charged in US dollars. Prices for our products are subject to change without notice, but the price you see at checkout is the price you pay for that order.

The price shown at checkout is the total you pay. We do not currently add sales tax at checkout, shipping is free on every order to all fifty states with no minimum purchase, and nothing is collected on delivery. Import duties are not normally charged on personal clothing shipments of this value entering the United States.

Your card is charged when you place the order rather than when it ships. If we are unable to fulfill an order after payment, we refund it in full.

Article 5. Delivery

We ship to all fifty United States. Orders are processed within 1 to 3 business days and travel for a further 5 to 10 business days, so most orders arrive within 6 to 13 business days of being placed.

Where we cannot ship within the time stated, we will contact you, and you may either agree to the delay or cancel the order for a full refund. Full detail on destinations, tracking, customs and lost parcels is in our Shipping Policy.

Article 6. General conditions

We reserve the right to refuse service to anyone, for any lawful reason, at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or otherwise exploit any portion of the Service without our express written permission.

Headings in this agreement are for convenience only and do not limit or affect these Terms.

Article 7. Accuracy, completeness and timeliness of information

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate, complete or timely sources.

This Site may contain historical information, which is not necessarily current and is provided for reference only. We reserve the right to modify the content of this Site at any time, but we have no obligation to update any information.

Article 8. Products

Certain products may be available exclusively online and may have limited quantities. These products are subject to return or exchange only in accordance with our Return and Refund Policy.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your device's display of any color will be accurate. Where a color, fabric or measurement is materially different from what the product page states, that is an item not matching its description and we cover the return.

We reserve the right to limit the quantities of any product we offer, to change product descriptions and pricing at any time, and to discontinue any product. Any offer for a product made on this Site is void where prohibited by law.

Article 9. Availability

Stock is confirmed with our suppliers before an item is listed as available, and availability shown on a product page is kept in step with what our suppliers hold. If a size or color is not showing in the selector, we are not able to supply it at that moment.

On the rare occasion that an item cannot be supplied after you have paid for it, we contact you the same day and refund you in full. We never substitute a different item without asking you first.

Article 10. Accuracy of billing and account information

We reserve the right to refuse any order you place with us and may, at our discretion, limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed under the same customer account, the same payment method, or the same billing or shipping address. If we modify or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases, and to update it promptly so that we can complete your transactions and contact you as needed.

Article 11. Optional tools

We may provide access to third party tools that we do not monitor and over which we have no control. We provide access to such tools "as is" and "as available", without warranties, representations or endorsement of any kind, and we have no liability arising from your use of them. Any use of optional tools is at your own risk and discretion.

Article 12. Third party links

Content, products and services available through our Service may include materials from third parties. Third party links on this Site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or accept liability for any third party materials, products or services. Complaints, claims or questions regarding third party products should be directed to that third party.

Article 13. Reviews, comments and other submissions

Product reviews on this Site are collected from customers who have bought the item. We do not write reviews, we do not buy them and we do not import reviews from any other website or seller.

If you send us creative ideas, suggestions or other materials ("Comments"), you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium without restriction. We are under no obligation to keep Comments confidential, to pay compensation for them or to respond to them.

We may, but are not obliged to, monitor, edit or remove content we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that infringes the intellectual property of any party. We do not remove a review simply because it is negative.

You agree that your Comments will not violate any right of a third party, will not contain unlawful, abusive or obscene material or any malware, and that you will not use a false email address or impersonate any person or entity. You are solely responsible for the content and accuracy of any Comments you make.

Article 14. Personal information

Your submission of personal information through the Site is governed by our Privacy Policy, which sets out the countries your data is processed in and who receives it.

Article 15. Errors, inaccuracies and omissions

Occasionally there may be information on our Site containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct such errors and to change, update or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted. Where this happens after payment, we will notify you promptly and offer you the option to reorder at the correct price or receive a full refund.

Article 16. Prohibited uses

In addition to other prohibitions in these Terms, you are prohibited from using the Site or its content: for any unlawful purpose; to solicit others to perform or participate in any unlawful act; to violate any applicable regulation, rule, law or ordinance; to infringe our intellectual property rights or those of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl or scrape the Site; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Site. We reserve the right to terminate your use of the Site for violating any of these.

Article 17. Disclaimer of warranties and limitation of liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error free, or that results obtained through the Service will be accurate or reliable.

Your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered through it are, except as expressly stated by us, provided "as is" and "as available", without any warranty or condition of any kind, express or implied.

In no event will Nuvela Group LLC or our directors, officers, employees, affiliates, agents, contractors or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products purchased through it, even if advised of the possibility of such damages. Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the relevant product.

Nothing in these Terms limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded under US law, and nothing in these Terms affects your statutory rights as a consumer.

Article 18. Indemnification

You agree to indemnify, defend and hold harmless Nuvela Group LLC and our affiliates, partners, officers, directors, agents, contractors, licensors and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Article 19. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed without affecting the validity of the remaining provisions.

Article 20. Termination

The obligations and liabilities of the parties incurred prior to the termination date survive termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by ceasing to use our Site. If you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

Article 21. Entire agreement

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms, together with any policies posted by us on this Site, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals. Any ambiguity in interpretation will not be construed against the drafting party.

Article 22. Governing law

These Terms, and any separate agreements under which we provide you with Services, are governed by and construed in accordance with the laws of the State of Colorado and the United States, without regard to conflict of law principles. Any dispute that cannot be resolved informally is subject to the exclusive jurisdiction of the courts of the State of Colorado.

Article 23. Changes to these Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of them by posting updates to our Site. Your continued use of our Site following the posting of any change constitutes acceptance of that change.

Contact

Nuvela Group LLC, trading as Jamota
Registered Office: 1500 N Grant St, Ste B, Denver, CO 80203
Email: support@jamota.com
Phone and text: +1 (339) 800-8572

The registered office is where our registered agent receives legal and official mail. It is not a store, a warehouse or a returns address.

Customer service hours are Monday to Friday, 9:00 AM to 5:00 PM (MT).